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Oregon Scientific – Smart Living

Smart Living - embracing innovations that help you live smarter, so you can be happier, healthier and more productive.

In the flurry of modern life, the search for richer, fuller experiences may be stymied by the incredible amount of stimuli we receive every day. At Oregon Scientific, we believe life should be lived smarter, not harder.

Founded in 1989 in Portland, USA, Oregon Scientific embraces innovations that contribute to people’s betterment and well-being. Oregon Scientific products do more than simply beautify our homes and offices – they enable us to pursue our personal goals for better health, better work and living spaces and better fulfilment in all we do.

When you purchase a Oregon Scientific product, you’re empowering your lifestyle with smart ideas that help you maximise your potential each day.

Oregon Scientifics’ products are made with innovation, precision and passion to bring fresh perspectives to every aspect of your daily life. We welcome you to peruse our catalogue and discover how our products enrich your living and working environment.

Download Product Catalogue

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Shipping/Returns/Exchanges

Oder Processing and Delivery Details

Order processing can take up to two business days. Orders are not processed on weekends or public holidays. All orders are shipped under the express post terms and conditions as highlighted by our designated couriers.

Please note that the above are estimates only as the delivery time depends on the state and location.

Delivery times may be extended during peak periods (typically Easter, Christmas and with the release of certain special offers) .

We believe that we have aligned ourselves with excellent delivery partners, but there may be times when, despite their best efforts, parcels are delayed in the delivery process. We will always endeavour to work with our delivery partners to ensure prompt arrival of your products.

 


Ordering
Rest assured that the personal information that you provide us during your online purchase will be securely processed by our dedicated and professional managed servers located. We use Secure Socket Layering (SSL), the latest industry-standard encryption technology that ensures safe Internet transmission of your personal information.
When you are ready to pay your online order, you will be directed to PayPal. PayPal enables buyers and businesses to send and receive money online, safely and privately, and with no fee. PayPal provides industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.

 

 

Payment Methods
We are accepting payment by the following methods via PayPal

 

paypal visa card master card

 


14 Days Money Back Guarantee
If you are not satisfied in any way with the products that you purchased from our website, please contact us to return them within 14 days of receiving your package. You must then return the package within 14 days of receiving the shipment. Our customer service staff will do their best to resolve any issues as quickly as possible by assisting you with one of the following options 1.Delivering another item 2. Replacing your order 3. Refunding the amount paid after deducting our restocking fee of 20% of the product price (shipping fee will not be refunded).

Each item must be returned in the same condition as it was sent, unworn and undamaged. Include all original packaging and collateral material. Damaged goods due to customer negligence will not be accepted.
Refund Procedures

  1. Please contact us within 7 days of receipt of your order by any of the following means letting us know you intend to return the shipment.
          E-mail: au@oregonscientific.com
          Phone: 61390018125
          Fax: 1300 308 383

  2. You must then ship to us within 14 days of receiving your package: Send the package via a traceable carrier so that you can track your package if necessary (FedEx, UPS, DHL). Our return shipping address:
          Oregon Scientific SmartLiving Limited
           Block C, 9/F, Kaiser Estate, Phase 1, 
           41 Man Yue Street, Hunghom, Kowloon , Hong Kong
          Telephone no.: +852 27647873

Please include your order confirmation number, name, shipping address and contact numbers.

We will not send email confirmation for packages received.

For your protection, please insure the package for the full amount of the invoice plus shipping charges. Oregon Scientific is not responsible for items lost or damaged while being shipped back to us.

A prompt refund to your PayPal account will be issued if the item is in its original condition and all the information referred to above is received.

PLEASE NOTE: All claims will be processed within 14-21 days.

 

On Sale Items
Shipped sale items are non-refundable, non-returnable and non-exchangeable. Sale items whilst stocks last and for online orders only.